PokerXE.com, a white label poker site offered by Pivgame Ltd for poker affiliate Donkr.com, has closed its doors. A message addressing players on PokerXE.com, states:
“With effect of today, your account has been moved from PokerXe to www.targetpoker.eu, and you will be able to login and access your account using the same username and password as you had on PokerXe. For more information go to www.pivgame.com”
However, reports indicate that players are experiencing withdrawal and communications issues. One PokerXE player has consistently attempted to withdraw his thirty thousand euro bank roll since January.
Although funds were promised soon, never has this materialised and for his troubles he was blocked as a contact on a chat client and e-mails have went unanswered. Now he is greeted with the same wall of silence since the recent switch to TargetPoker, another operation of Pivgame Ltd.
Pivgame Ltd, a company licensed for remote gaming in Malta, are and always have been responsible for funds on PokerXE, as required by the Lotteries and Gaming authority (LGA).
Withdrawal issues are a concern considering the other operations under Pivgame Ltd such as their multi-platform solution, Pokerinvenice.com. The lack of communication simply escalates these concerns.
Pivgame Ltd were not available for comment.