The Lotteries and Gaming Authority (LGA) suspended the license of PIVGame earlier this week, directing the company to cease operations which it conducted under the LGA’s permission, eGR reported.
The directive was handed down by the gaming authority on November 25, calling for PIVGame to suspend all gaming, stop registering players, refrain from taking deposits, and to “provide registered players access to their accounts and to settle all players’ dues.”
By the looks of a thread on 2 + 2 devoted to the gripes of players with outstanding account balances, it appears that the settling of player accounts may not be in the offing. The thread began in June with poster ‘RV-‘ estimating that players are owed more than $738,000.
Six more pages of player complaints follow, with many detailing further monies owed to players. A total of 83 posts are made by players in the thread, with the last post as of this writing perhaps being most succinct of all.
“Neither PiV Nor LGA answers my e-mails, so I think, you can forget about your money: LGA and PiV work together,” posted a disgusted ‘pokerman12.’
Players who do have outstanding account balances are encouraged by the LGA to send all pertinent information including a screenshot of the last account balance and/or pending cashouts to firstname.lastname@example.org.
PIVGame’s website offers gaming operators a “turn-key solution” that includes games, licensing, technology, customer support and “payment solutions.” The company lists its address at 192 Old Bakery Street, VLT1464 Valletta – Malta.
However, the website appears to have been left for dead for quite some time, with the latest updates posted in May, 2013. The bottom of the page still boasts the LGA logo, despite the suspension order issued three days ago.
The LGA’s effectiveness has been questioned in the past, particularly in the case of one of its other licensees. Everleaf Gaming also had its license yanked by the LGA earlier this year with numerous player complaints of substantial sums of money left unsettled.