Bodog Poker has announced to players from 20 European and Middle Eastern countries that they will no longer be servicing those regions and the players have been advised to withdraw their account balances by Aug. 30.
Citing “continuing difficulties finding and maintaining acceptable payment options,” Bodog.co.uk stated that they “have been forced to make the difficult decision to stop offering our services” to residents of the 20 countries.
The regions affected by the pull out are: Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Estonia, Hungary, Israel, Kazakhstan, Latvia, Lithuania, Macedonia, Montenegro, Romania, Russian Federation, Serbia, Slovenia, Ukraine, Uzbekistan.
Many of the listed countries do not offer a substantial base of players and operating expenses incurred in areas such as customer support, fraud prevention and payment processing in smaller nations can become costly to maintain.
“It is better to concentrate on our strengths and where we can offer the best product,” Bodog told EGR. “The Bodog brand is known for its high level of customer service and spreading ourselves too thinly to try and cover a huge amount of smaller markets was proving logistically difficult.”
The Bodog Network is comprised of three brands. Bodog Europe services the European, United Kingdom and Canadian regions; Bodog88 serves the Asian market; and Bovada.lv is the site for U.S. players. Bovada and Bodog88 have not announced any changes in the markets in which they operate.
An email to players in the 20 affected countries stated, “We recommend that you withdraw any balance you may have in your account by 30 August 2012.” Players who fail to cashout by the deadline will be required to contact customer service from Sept. 1 onward to retrieve their funds.